When Hurricane Katrina hit the Gulf Coast, Procter & Gamble’s Tide brand team saw a real opportunity to innovate how they connect with consumers and engage them to provide meaningful help to those in need.
Tide “Loads of Hope” was created to bring a clean start to New Orleans, enabling thousands of families to have their laundry washed daily throughout the region at a mobile laundry truck. The vehicle incorporates 32 washing machines and dryers, and with the help of staff washed 30 loads a day. That’s the average number of loads a |
family does in a year. So far, the trcuk has washed 30,000 loads of laundry in New Orleans.
A few years and thousands of loads later, Tide’s Clean Start campaign would head to San Diego to uplift and cleanse many whose homes were destroyed in the fires of 2007.
According to Kash Shaikh, Tide’s Influence Marketing Manager, this cause related marketing campaign enabled them to have a “relevant and ownable program.” “We learned from relief organizations that in the aftermath of a disaster clean clothing |
closely followed the essentials of food, shelter and water. We wanted to renew a sense of hope by giving people a clean start to their day with a clean shirt and a clean pair of jeans.”
Tide Clean Start has evolved beyond clean clothes to help build homes for displaced families and engage consumers to raise funds with the sale of vintage t-shirts. Next, the Tide brand plans to involve its customers in selecting future locations for the mobile laundry truck to bring others hope and a clean start. |